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Support & contact

Contact heroesquestgame

This is not support for individual games.
heroesquestgame does not develop the games on our marketplace. Please refer to the game's page, or your purchase page, to find contact information for individual developers.

Need help with an account?
Please contact us using an email address that owns the account, otherwise we will not be able to process your request.

Email [email protected]

Upon sending an email to our support address, you will receive a receipt email. This receipt confirms that we have received your message. Within this receipt, you will find a "Ticket ID" which should be used for reference when communicating with any of our staff members regarding your request.

Recover purchases

If you've lost the download URL for any of the items you have purchased then enter your email address here to be sent a list of all your game download URLs.

Bugs & feature requests

This is not support for individual games.
heroesquestgame does not develop the games on our marketplace. Please refer to the game's page, or your purchase page, to find contact information for individual developers.